How does it work?

Step 1: Registration

Register on this website (first time only) as an AanUit.net user. After registration you can use any AanUit.net point in The Netherlands at local applicable rates (see Locations page). An AanUit.net point can be for stay (mooring or parking), power connection or water tap. All AanUit.net points have a unique five-digit number. You can activate the relevant AanUit.net points and pay with them via the following steps.

 

Step 2: Switch on accommodation, power supply or water tap

Select the location where you are.

Select the correct service (Stay, electricity, or water).

Activate the five-digit number of the AanUit.net point you want to activate with: 

  • The AanUit.net app (for smartphone or tablet) or

  • This website: log in with your email address and password (at the top of this page)

Stay

You must first turn on your accommodation before turning on electricity or water.

Your stay and the electricity remain activated until the moment you switch off the residence or power. 

The rules for stay may vary by location. You will be notified when the new period starts.

Water

You can start and stop the tap for drinking water in the same way as for electricity and stay. Make sure you stay with the water hose until you shut it off.

Electricity 

Connect your power cable to the AanUit.net point you want to activate. When you turn on the power, you will see this by the blue LED ring (if equipped).

 

Step 3: Switch off accommodation, water supply, and power supply

You can turn off your stay, power, and water sessions in the same way you turned them on (see step 2).

You can be informed of your costs for your stay, electricity, and water sessions via a daily email or SMS (you can change this via your settings on the website and app). 

If you use the AanUit.net app or "My environment" on AanUit.net, you always have an overview of your current consumption, the costs, and the status of your connection and stay (on/off).

Please note: Removing the power cable from the power strip does not end your session, you must turn off the session via the app or the website! You must also terminate your water supply yourself.

 

Pay

You pay afterwards via one of our payment methods which you chose during registration.

  • The simplest payment method is direct debit. At the beginning of the next month, the amount is automatically debited from your bank account. You will receive an email containing your invoice which has already been paid.

  • If you have not opted for direct debit, you will receive an email at the beginning of the next month that indicates that your invoice is ready in the app or on the website with a payment link. You can then pay the amount via iDeal, Sofort, Mr. Cash, or credit card (MasterCard or VISA).

You can always view your invoice via your personal page (log in at the top of this site). Here you can also change your payment method.

Folder AanUit.net

Something goes wrong

It is possible that the facility is not activated after switching on. This can have several reasons. Some of these you may be able to fix yourself. If you notice a defect or malfunction, it is best to contact us.

Check status

If you use the website or the smartphone app, you can check the status of an AanUit.net point. If the status is set to 'not available', that point is under maintenance and therefore unavailable. It is then best to look for another AanUit.net point.

Reset RCD

All connections of AanUit.net are equipped with an earth leakage circuit breaker. This earth leakage circuit breaker is usually located behind a transparent access panel in the column or cabinet. The earth leakage circuit breaker must be set to red, this means that the voltage can be switched. If the color of the ground fault is green or gray, the RCD is turned off and no power will be available. You can reset the RCD yourself by opening the access panel (often loosening 2 thumbscrews) and flipping the breaker. If the RCD is not available or locked, please contact the administrator.

Make sure you first solve the ground fault problem on the user side!

PIN codes for sanitary facilities

If you want to use the available sanitary facilities, you will need pin codes to access them. It is sent to you via SMS. Please note: it can happen that your mobile phone receives several SMS messages so the PIN codes are not immediately visible. If you really can't find the PINs, send a message through the app.

Forgot your password?

Your password must contain at least 8 characters.

Please type the email address you have registered with us and choose a new password of at least 8 characters.